Refund Policy

At GAPS, we are committed to providing quality online education and excellent student support. Please read our refund policy carefully before purchasing any course or program.

Eligibility for Refund

A refund request must be submitted within 7 days of purchase and before accessing more than 20% of the enrolled course content.

Non-Refundable Items

The following are non-refundable:

• Registration or administrative fees
• Downloadable resources and study materials
• Completed or substantially accessed courses
• Third-party examination or certification fees

Refund Process

To request a refund, please contact our support team with:

• Full Name
• Registered Email Address
• Order Number
• Reason for the refund request

Once approved, refunds will be processed to the original payment method within 7–10 business days.

Course Cancellation

If GAPS cancels a course before it begins, students will receive a 100% refund or may choose to transfer to another available program.

Contact Us

If you have any questions regarding our refund policy, please contact our support team. We are always happy to assist you.